Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
small TV
not much variety in dining
8.0/10
Great
Rooms
7.7
Location
9.0
Service
8.0
Dining
8.0
Guest reviews
8.0/10
based on 3 reviews
8.5
8.5/10 based on 1895 reviews
Michael
United States,
June
2023
7.8/10
The hotel is conveniently located near subway stations, convenient stores, and restaurants. The rooms are spacious and clean, but lack English-speaking staff. The dining options are varied with good pricing. The hotel is ideal for those looking for a central business district location in Osaka.
Rooms
8.0
The rooms are quite large compared to other hotels in Japan. They are clean, spacious, and well-equipped with all necessary facilities. The non-smoking rooms are a plus.
Service
7.0
The staff stored our luggage and even kept our items in the fridge. However, they did not speak English, which could be a drawback for international guests. The organization of airport taxis was efficient.
Location
9.0
The hotel's location is great, just a minute's walk from Chuo Line subway station and well-connected to other lines. It is also near Osaka Castle, convenience stores, and various dining options.
Dining
7.0
The dining experience offers a variety of options, with some praise for the Japanese buffet and moderate prices. The availability of healthy salads is a plus, although some might find it expensive for the quality.
Facilities
8.0
The hotel facilities are well-maintained and offer essential services like dry cleaning, housekeeping, and laundry.
Mary
United States,
May
2023
8.2/10
The hotel is conveniently located right next to Osaka Castle and near the subway station, making it easy to explore the city. The rooms are spacious and clean, though there was a slight unpleasant odor. The staff is friendly and willing to assist, even if English skills are limited. The dining options are varied and worth the price, offering a great Japanese buffet. Overall, a well-located and comfortable stay with great value for money.
Rooms
7.0
The rooms are clean and spacious, though there was a bad smell.
Service
8.0
The staff is polite, helpful, and friendly, even if a bit limited in English.
Location
9.0
The location is excellent, being near Osaka Castle and the subway station, making it very convenient for exploring the city.
Dining
9.0
The dining experience is excellent with a variety of options, especially the Japanese buffet.
Facilities
8.0
The hotel offers great facilities to make the stay comfortable and enjoyable.
William
United States,
April
2023
8.4/10
This hotel is a gem! It's clean and tidy, with ample room space and a fresh bathroom. The location is a major plus, surrounded by convenience stores like Lawson, FamilyMart, and 7-11, and it's near the subway. The only downside is the small TV in the room.
Rooms
8.0
The room was big enough and the bathroom was fresh. It had all the usual appliances, and everything was very clean and tidy.
Service
9.0
The staff here is top-notch! They realized I was a non-smoker and promptly changed my room. Very helpful and friendly throughout my stay.
Location
9.0
The location is excellent if you want to be around Osaka Castle and away from the tourist crowds. It's very convenient, with the Tanimachi 4-Chome subway station, History Museum, and Osaka Castle nearby.
Dining
8.0
The dining experience was a delightful surprise for such a small hotel. The options were a mix of Western and Japanese styles, and the prices were very reasonable.
Facilities
8.0
The facilities were great, including dry cleaning, housekeeping, and laundry services.